SHIPPING & RETURNS
Shipping & return policy
Shipping to EU countries only.
DHL Express. Arrives within 1-3 days after the dispatch.
Price for shipping:
All EU countries 15€
The products are shipped from Bulgaria EU.
A tracking number is provided by email.
The order is dispatched from us within 0-3 days if it's in stock.
Orders made between Friday 13.00 - Sunday 24.00 CET (CEST) will be dispatch on following Monday.
In 7-11 days if it's a made on order product.
CET (CEST) timezone: ex. Sweden, Denmark, Norway, Germany
ESTIMATED SHIPPING TIMES
1-3 days in Europe.
2-5 days worldwide.
*delays may occur.
You can return unwashed and unworn products in original condition bought on this Website.
We accept returns within 14 days from the day the order arrived.
NO RETURNS ON SALES ITEMS.
Easy returns with DHL.
Return charge 18€ will be deducted from the refunded total amount.
No payment needed when the product is sent back.
A courier pick-up from the address can be ordered.
Contact us through our contact form here or send us an email with your order number and a return label will be emailed to you.
The money refund will be made within 1-4 days after the parcel has arrived to us. It may take additional days before the money has been refunded to your bank account by the bank.
Additional return information:
All tags need to be attached and the garments need to be folded nicely.
Preferably use the original packaging or as light as possible.
Cancellations & editing your order
The order cannot be cancelled or edited once it has been placed.